The council commissions its longer term domiciliary care and support services through the Live at Home (LAH) 2021 framework. The LAH framework commenced on the 12th August 2021. Key information for providers relating to the mobilisation of the framework can be found here, the contents include:
Sourcing processes
- Overview of the brokerage team (Service Placement Team) call off processes
- Sourcing process - Briefing overview
- Batching process (how to express interest in care packages)
Safeguarding
- ESAB - 1 Minute Guide
- ESAB - Contact Details
- ECC - Decision Support Guidance
Payment Process
- Extranet Manual (Electronic invoicing guidance)
Other
- TSA Lookup - LAH 2021 (Target Supply Area)
- SVO Process
- Other Useful Links - Including Safeguarding, Quality Team Training & Audit Information
- Electronic Homecare Monitoring (EHM) - FAQ's
Live Q&A Session - Electronic Homecare Monitoring & the Live At Home Framework
Thank you to those who joined the Live Q&A sessions in relation to the Electronic Homecare Monitoring & the Live At Home Framework. You can view the frequently asked questions from the this session here. Additional Information on the EHM requirement can be found at Part 2, Schedule 1, Annex 2 and Part 2, Annex 2 to Schedule 1 of the Live at Home agreement. Please also find attached the slide pack from the EHM provider workshops.