A 4-year framework agreement for the provision of Countywide Care Technology was established with Millbrook and Provide CIC, in March 2021 on 1st July 2021. This contract was extended in March 2024 for a further 4 years which runs until March 2028.
The contract provides the end-to-end Care Technology offer which includes the provision, maintenance, decommissioning and recycling of technology but also includes innovation and test and learns. The contract also includes a monitoring and response service which is linked to all Care Technology including Carelines and is aimed at preventing crisis through monitoring Service Users' “normal”.