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Market Vision

For a collaborative and efficient market with capacity and capability to ensure adults achieve independence following a hospital stay or to avoid one happening in the first place.​

 ​Key aims​

  • Support people in their own homes to remain independent​
  • Consistent good quality providers, willing and able to work together in the interests of the person and wider system​
  • Integrated and collaborative approach with shared goals​
  • Streamlined and simplified system for professionals interacting with it​

1 Year Delivery Plan by end of 2024​

Description:​

New contracts in place for ECC commissioned services​​

Key Milestones:​

  • New contracts live by September2024 replacing current reablement, ARC and bridging provision​
  • New Intermediate Care bedded provision contracts in place by Nov 2023.​
  • Engagement with providers throughout these processes to drive collaborative relationships and design simplified processes

3 Year Delivery Plan by end of 2027​

Description:​

New contract operational​

Key Milestones:​

New approaches to continual learning and improvement’ in place shared system focussed KPIs in place for all providers​

  • Contractual binding in place, if considered necessary for providers working in Intermediate Care​
  • Strong lived experience voice to drive ‘learn and improve’ approaches​
  • Referral processes defined and simplified​
  • Rebalance toward admission avoidance, from discharge focus​
  • Partnership with VCS fully formed​
  • Integration across health & social care​
  • Integration of digital offers​

 

7 Year Delivery Plan by 2030​

Description:​

Integrated models stronger​

Key Milestones:​

  • Coordinated support available for individuals requiring it from both NHS and social care​
  • Alliance or joint venture models in place including voluntary sector to support more holistic outcomes​
  • Relationship to neighbourhood teams work i.e. more case management in neighbourhoods and earlier interventions reducing demand for urgent intermediate care​
  • Predictive models for demand in place using Population Health Management and machine learning​

Workforce recruitment and retention

  • Retention fund may support ARC providers, ECL review is considering how ECL supports with this.

Capacity and demand management

  • Additional contracts have been let, but this will need to be shaped carefully in recommissioning.

Putting lived experience at the centre

  • Lived Experience will form part of the new approach to system-based working ('learn and improve').

Delivering good quality services

  • Intention to secure good or outstanding CQC ratings only.

Technology capability

  • Consideration for tech discharge coordinator role underway.

Promoting financial sustainability

  • Intermediate Care helps support ECC's savings objectives via helping make people more independent on long term care.

Integration with Health

  • Integration key driver for improvement, joint roles in place to support recommissioning project and bring community health parts of Intermediate Care closer to ECC ones
Last updated: 17/08/2023
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