For the adults and carers that need care and support, we want to:

• improve and maintain their quality of life, and ensure they have a positive experience of care and support
• ensure they have a personalised approach to their care and support, and have choice and control over the services they receive
• support the use of our community-based offer, offering adults, carers and families to use services in their community 
• improve service delivery models for pathways and integration which focuses on prevention and hospital avoidance
• ensure they are supported to be as independent as possible, and to remain in a safe place within their community for as long as possible​
• support positive risk taking, whilst ensuring they are kept safe from harm, neglect or abuse
• promote support to carers by ensuring included in all pathways, and offer digital solution towards an overall family wellbeing

For the Essex care market, we want to:

• ensure Essex has a sustainable and vibrant market that is affordable and delivers good quality care for the residents of Essex
• ensure quality and choice in each part of the county
• ensure the care market has access to a skilled and valued workforce and is a sector that people want to choose to work in
• attain equality of market capacity with anticipated demand across the segments of the market
• ensure there is appropriate supply to meet existing and future demand for social care
• incentivise flexible approaches in delivering an outcome focused service that promotes independence, prevention and early intervention.
• ensure we can secure continuity of provision in the event of provider failure or breakdown of services
• improve collaborative working between care providers, and with Health and Housing partners, to identify opportunities to improve the delivery of services
• improve our localised community offer that incorporates our 3rd sectors, to optimise local services and networks for adults