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Employee Assistance Programme

Essex County Council - Provider Hub
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What providers tell us

The biggest challenge for providers has been recruitment and retention of care workforce. There is a national shortage of care professionals.

The economic situation is very difficult. Providers seek increased funding to enable them to recruit and retain workers, and to address challenges around high inflation and energy costs.

Supported Living providers have felt left out and feel they have not been prioritised as much as other parts of the market.

Relationships and working arrangements with the NHS need to be improved.

This diagram groups together our key challenges and support to improve our services within Adult Social Care. 

Quotes from our providers 

“We feel we are left out of any key decisions”

“NHS partners don’t treat us as equal partners”

“I need more clear information, less jargon”

“Carers used to overlook the money because they do the job out of love, but love doesn't put food on the table"


Last updated: 28/03/2023