This strategy sets out our ambition and intentions for the next 5 years in addressing the increasing challenging nature of the care market workforce.  We will use these measures to set the baseline and monitor and evaluate the improvements.

We will work towards and measure:

• An decrease in turnover and vacancy rates
• An increase in % of adults, carers and family satisfied with services
• An increase in % of younger care workers
• An increase in professional qualifications across the workforce

The following will be measured where data is available:

• Qualifications for personal assistants and un-paid carers
• Employment of people with a disability / from disadvantaged backgrounds
• An increase in diversity of the workforce to meet changing needs
• An increase in personal assistants supporting adults in their community
• An increase in number of care workers supporting new technology equipment, delivering value for money and better outcomes for adults.

For Adults & Carers:

• I receive care and support that is safe and meets my needs and respects my rights.
• I receive care from a care worker who is valued, and their career, professional development and wellbeing are prioritised.
• I feel that I am recognised for the role I play in delivering high quality personalised care.
• I feel valued for the skillsets I bring, and I can develop more skills that support new and complex challenges.
• I am confident in using technology that allows more effective use of my time to support people’s needs.
• I enjoy my job as it gives me satisfaction, because I am making a difference every day.