Demand for Domiciliary care has increased significantly since January 2020. This is primarily linked to the increase in the number of adults receiving a service and an increase in the average size of the adults care package. The new Live at Home Framework went live in August 2021, and we are working on the first price refresh, to be effective from April 2022.
We are currently developing a proof-of-concept system to collate Electronic Home Care data from our providers to improve the oversight of the care provided by our Domiciliary providers.