RideLondon 2024 - Plan Ahead for Road Closures

Employee Assistance Programme

Essex County Council - Provider Hub
Text size:

We have developed a set of principles that will be utilised as part of our existing service delivery and support our future commissioning of services across Essex. 

Through conversations and engagements with our market and stakeholders, we have agreed on a set of principles that will be utilised as part of our existing service delivery and support our future commissioning of services across Essex

Principle
I Statement and We Statement

Person Centred & Inclusive

I Statement - I feel treated with respect and dignity

We Statement - We have a ‘can­ do’ approach which focuses on what matters to people and we think and act creatively to make things happen for them.

Community-based

I Statement - I feel welcome and safe in my local community and can join in community life and activities that are important to me

We Statement - We work in partnership with others to make our local area welcoming, supportive and inclusive for everyone

Transparency 

I Statement - I know what my rights are and can get information and advice on all the options for my health, care and housing.

We Statement - We make sure we share information about what we do and how people can access our service with other relevant organisations so we can all work more effectively.

Wellbeing & Independence

 

I Statement - I live in a home which is accessible and designed so that I can be as independent as possible.

We Statement - We make sure people feel safe and comfortable in their own home, which is accessible, with appropriate aids, adaptations, technology and medical equipment.

Collaboration​ & Integration

I Statement - I know how much money is available to meet my care and support needs. I can decide how it’s used – whether it’s my own money, a health or social care personal budget, or a budget managed on my behalf.

We Statement - We work with people as equal partners and combine our respective knowledge and experience to support joint decision-making.

Evidenced based & Service Quality

I Statement - I can get skilled advice and support to understand how my care and support budgets work and enable me to make the best use of the money available.

We Statement - We don’t make assumptions about what people can or cannot do and don’t limit or restrict people’s options.

                                    

Last updated: 28/03/2023