Employee Assistance Programme

Online GP services, Counselling, wellbeing tools and access to retail discounts. Find out more

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Essex County Council - Provider Hub
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We are excited to offer employees* of care providers in Essex a range of employee benefits from our health and wellbeing partner Vivup. These are designed to improve physical, financial and mental health. We have commissioned this service in partnership with Care England.

To discover more about our employee benefits –view the benefits brochure

The exciting range of benefits includes:

Employee Assistance Programme (EAP) 

  • Confidential, impartial assistance to help you in times of need including a 24/7, 365 days helpline
  • Face to face and virtual counselling sessions

Online GP appointments

Your Care – Embrace a healthier lifestyle with the help of assessments, goals and tools available on our wellbeing management platform

Lifestyle Savings – Access a huge range of savings across the UK’s major retailers

*Eligible employees must live in Essex (excludes Southend and Thurrock), and work for an ECC commissioned care provider of adult social care services.

1. Register on the Vivup Portal to access a suit of resources including retail discounts

  • Visit https://www.vivup.co.uk/users/sign_in
  • Click ‘Register Here’, top right corner
  • Choose the Organisation: Essex County Council
  • Complete mandatory fields: First Name, Last Name, Personal (or work) email
  • Create a Password
  • Tick the Ts and Cs box. See Vivup's Privacy Policy
  • Click ‘Next’
  • You will then receive a confirmation email to the email address you entered with a link. Once you click on the confirmation link you will gain access to the portal.
  • Download a printable flyer of these instructions

2. Register on the Your Care platform to access the Employee Assistance Programme services (GP appointments and counselling)

3. For urgent access to counselling services without registering you can access the EAP services and enter this code 110156. Or call 0800 023 9394


Make wellbeing a priority both in and out of the workplace. Visit vivup.co.uk today and start discovering what our employee benefits can do for you! 

Promoting this offer to your staff

  • Bite-sized videos showing how the new benefits work

  • Vivup Comms Hub downloadable marketing materials. Includes flyers, wallet cards, digital banners, and other materials to help you promote benefits to your staff

Last updated: 04/04/2024