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Essex County Council - Provider Hub
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Confidence building, Resilience and Assertiveness for AWD Providers

  • Date:
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Being confident, assertive and mindful go hand in hand are the essential building blocks for developing self-awareness and building resilience. Assertiveness can be defined as communication in which one expresses oneself in a direct and honest manner in interpersonal situations, while simultaneously respecting the rights and dignity of others.

This one-day training course will equip you with the essential skills to be more mindful, to boost confidence and be more assertive which in turn will impact positively on personal and working relationships and personal effectiveness. 

 

By the end of the day delegates will:

ü  Understand the link between assertiveness, confidence and mindfulness

ü  Understand the benefits of being more confident, mindful and confident

ü  Know the difference between passive, aggressive and assertive communication styles

ü  Be able to assert your rights – saying no!

ü  Be able to use the broken record technique to stay on track

ü  Have practiced mindfulness techniques

ü  Have created an action plan for implementing back in the workplace

 

Two spaces per registered service.  The session will start promptly at 09:00 please arrive early to allow time for registration. Entry will not be permitted once the session has started.

Date

Tuesday 25th March 2025

Time

09:00 – 16:00

Venue

Jobserve Community Stadium United Way, Colchester, Essex, CO4 5UP



Please complete this booking form, return to quality.innovation@essex.gov.uk  and await booking confirmation.