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Employee Assistance Programme

Essex County Council - Provider Hub
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What children young people and families tell us…

97% of parents understand why social care was involved

96% of parents say their social worker treats them with respect

93% of parents say their social worker listens to what they have to say

95% of parents say their social worker helps them understand what is happening

92% say their social worker involves them fully in decisions about their child

93% of parents says their social worker does what they say they will

89% of parents feel satisfied with the service they have received

68% of parents say their family can better manage difficult situations

76% of parents feel more positive about their child’s future

56% of parents feel that following work with their social worker, their family now get on better

 

"S was very likeable, friendly, down to earth, very accommodating. I didn't feel like S was judgemental at all" - Parent at the time of case closure

 

What children in care and care leavers tell us……

95% of CIC feel cared about by the people they live with and like where they live  

90% of CIC find it easy to talk to the people they live with

96% of CIC feel they have an adult to talk to about worries

92% of CIC feel they are listened to and helped to keep in touch with family and friends

94% of CIC feel healthy

100% of care leavers feel their PA guides them to keep healthy and well

100% of care leavers feel their PA listens to them, respects them and understands them

86% of care leavers feel their PA helps them build networks with friends, family  and other people in the community

93% of Essex care leavers feel prepared for independent living

 

“My carers are kind, loving and thoughtful. I like living here a lot more now than when I was first here.”  (child in care aged 12 to 17 years”)

Last updated: 28/03/2024