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11. Missed domiciliary home Care visits

(Statutory and non-statutory organisations)

When should a Safeguarding Adult Concern be raised?

  • Where a Home Care agency misses a home visit and this has an adverse effect on the adult at risk.
  • Where repeat missed visits to an adult at risk, whether or not an adverse effect has resulted as this indicates neglectful care.

When don't I need to report a Safeguarding Adult Concern?

  • A Safeguarding Adult Concern does not need to be made where a visit is missed on one occasion and no adverse effect occurs.
Last updated: 21/10/2021