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Displaced International Workers - Essex, Southend, Thurrock, Hertfordshire & Suffolk Support

Displaced International Workers - Essex, Southend, Thurrock, Hertfordshire & Suffolk Support

We're here to help

On this page you will find out how to access support to find alternative employment with another sponsor providing care services in Essex (including Southend & Thurrock), Hertfordshire and Suffolk. We want to help you, and are working hard to find vacancies. But we cannot guarantee a vacancy for everyone.

See below for the steps you should take if you need to find a new care provider sponsor. Please only follow this process if you have received official notification that your current sponsor has had their license revoked.

See Support offer to international ASC workers whose employer's sponsor licence has been revoked on the Gov.uk website for further information about this programme.

Complete our online form so we can understand more about you. We can't provide support to you until you have completed this step. The form asks you to consent to your contact information being passed to a third party as this will help us to support you into employment better.

Important information before you proceed - please read

It is your responsibility to regularise your immigration status in the UK either through finding a new sponsor or another route.
We cannot provide legal, or immigration advice and you should seek independent advice.
We provide support with finding new sponsors in the care sector. If you need to access support with other needs or queries, we can help signpost you to the most appropriate organisation/resources.
We offer support to help you find a new sponsor in a care worker or senior care worker role. If you are seeking a different role, we are unable to provide support.
You must take steps to seek a new sponsor in addition to any support we offer.
We cannot guarantee we will be able to find you a new sponsor and cannot guarantee you will find a new job through this support.
If you do not have the correct skills, experience, or values to undertake a role in care, we are unable to support you.
You are not obligated to accept any job offers you receive
The support service is voluntary, and you can disengage at any time. You should notify us via email if you no longer want or need to access support.
If you accept a job with a new sponsor, regularise your stay through another route, or choose to leave the UK voluntarily, please notify us via email - essexsuffolkhertsir@essex.gov.uk

Download our App to find available support and job opportunities. If you have a smartphone or tablet device you can download the App using the links below.

Apple Store

Google Store

We may be able to support with training to help you develop your skills and find employment. Please email us essexsuffolkhertsir@essex.gov.uk

Suffolk

For relevant training and support into employment, displaced international recruits living in Suffolk should contact Suffolk Care Association (admin@scaservices.org.uk )

For all general training and events information please see https://www.caredevelopmenteast.co.uk/ and also https://www.scaservices.org.uk/

For care providers who want to recruit a new worker from overseas you must now first attempt to recruit a worker from within England who needs new sponsorship. If you are based in, or recruiting in Essex, Southend, Thurrock, Hertfordshire and Suffolk complete our online form.

Your details will be passed onto the appropriate Local Authority for response. They will send you contact details of international workers who match your requirements. Where there are no matches we will contact UKVI to confirm you have approached us.

Helpline	Purpose	Contact
UK Visas and Immigration, Immigration Enforcement Hotline	If you have concerns about the conduct of an employer holding a sponsorship licence.	By phone: 0300 123 7000 Report online
Department for Business and Trade, Employment Agency Standards	For any concerns about the conduct of a recruitment agency, organisation or collaboration based in Great Britain. Advice on what the law and regulations require of those conducting working finding services.	Call DBT on 020 7215 4477 to speak to an EAS inspector By email: EAS@businessandtrade.gov.uk.
UK Visas and Immigration contact centre	Queries related to immigration status or visas should be referred to UKVI	Telephone: 0300 790 6268 - select option 2 Monday to Thursday (excluding bank holidays), 9am to 4:45pm Friday (excluding bank holidays), 9am to 4:30pm.
Care Quality Commission	If you have any concerns about the quality of care provided by an employer. Witness or are a victim of malpractice.	By phone: 03000 616 161 By email: enquiries@cqc.org.uk Give Feedback on Care tool Report a concern if you are a member of staff - Care Quality Commission
Gangmasters and Labour Abuse Authority	You can report to GLAA in confidence about an employer who may be exploiting the welfare and rights of their staff.	By phone: 0800 432 0804 By email: intelligence@gla.gov.uk Report online
Advisory, Conciliation and Arbitration Service (ACAS)	If you have concerns around employment rights and disputes.	By phone: 0300 123 1100 https://www.acas.org.uk/advice
Modern Slavery Helpline	Care worker is a victim of exploitation or modern slavery.	By phone: 08000 121 700 File a report online through File a report (modernslaveryhelpline.org).
Citizens Advice and Regulated immigration advisers	Impartial legal and immigration advice.	By Phone: 0800 144 8848. Online: Contact us - Citizens Advice A list of regulated immigration advisers is available on Gov.UK Adviser Finder (oisc.gov.uk).
Housing and Accommodation	Impartial advice and support on housing and accommodation queries, including tenancy rights.	Citizens Advice: By Phone: 0800 144 8848. Online: Contact us - Citizens Advice Shelter: Get help from Shelter - Shelter England.
Food Banks	List of food banks	Find a Food Bank - The Trussell Trust
No Recourse to Public Funds Forum	Details of support available for visa holders without recourse to public funds.	Housing and support options for migrant families \| Compas (nrpfnetwork.org.uk)
National Careers Service	Resources to support with CVs, applications, and interviews.	By phone: 0800 100 900 Online: Contact us \| National Careers Service
Trade Union and Professional Associations	Free advice, access to legal services and advocacy	A list of organisations can be found under the heading ‘Organisations to support you during your employment’.

Helpline	Purpose	Contact
UK Visas and Immigration, Immigration Enforcement Hotline	If you have concerns about the conduct of an employer holding a sponsorship licence.	By phone: 0300 123 7000 Report online
Department for Business and Trade, Employment Agency Standards	For any concerns about the conduct of a recruitment agency, organisation or collaboration based in Great Britain. Advice on what the law and regulations require of those conducting working finding services.	Call DBT on 020 7215 4477 to speak to an EAS inspector By email: EAS@businessandtrade.gov.uk.
UK Visas and Immigration contact centre	Queries related to immigration status or visas should be referred to UKVI	Telephone: 0300 790 6268 - select option 2 Monday to Thursday (excluding bank holidays), 9am to 4:45pm Friday (excluding bank holidays), 9am to 4:30pm.
Care Quality Commission	If you have any concerns about the quality of care provided by an employer. Witness or are a victim of malpractice.	By phone: 03000 616 161 By email: enquiries@cqc.org.uk Give Feedback on Care tool Report a concern if you are a member of staff - Care Quality Commission
Gangmasters and Labour Abuse Authority	You can report to GLAA in confidence about an employer who may be exploiting the welfare and rights of their staff.	By phone: 0800 432 0804 By email: intelligence@gla.gov.uk Report online
Advisory, Conciliation and Arbitration Service (ACAS)	If you have concerns around employment rights and disputes.	By phone: 0300 123 1100 https://www.acas.org.uk/advice
Modern Slavery Helpline	Care worker is a victim of exploitation or modern slavery.	By phone: 08000 121 700 File a report online through File a report (modernslaveryhelpline.org).
Citizens Advice and Regulated immigration advisers	Impartial legal and immigration advice.	By Phone: 0800 144 8848. Online: Contact us - Citizens Advice A list of regulated immigration advisers is available on Gov.UK Adviser Finder (oisc.gov.uk).
Housing and Accommodation	Impartial advice and support on housing and accommodation queries, including tenancy rights.	Citizens Advice: By Phone: 0800 144 8848. Online: Contact us - Citizens Advice Shelter: Get help from Shelter - Shelter England.
Food Banks	List of food banks	Find a Food Bank - The Trussell Trust
No Recourse to Public Funds Forum	Details of support available for visa holders without recourse to public funds.	Housing and support options for migrant families \| Compas (nrpfnetwork.org.uk)
National Careers Service	Resources to support with CVs, applications, and interviews.	By phone: 0800 100 900 Online: Contact us \| National Careers Service
Trade Union and Professional Associations	Free advice, access to legal services and advocacy	A list of organisations can be found under the heading ‘Organisations to support you during your employment’.

Support is offered for those who have been affected by the licence revocations. The process is simple and you can find lots of information to help with applying.

Visit International Recruiting – East of England - The Care Workers Charity for more information.

This support is for those who require a driving licence for their role and currently hold a UK provisional and international driving licence. Per recruit this covers:

4 driving lessons
1 assessment

International worker driving lessons application form

Once completed, please return to admin@scaservices.org.uk

View the resources

Last updated: 12/05/2025

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Employee Assistance Programme

Displaced International Workers - Essex, Southend, Thurrock, Hertfordshire & Suffolk Support

We're here to help

Helpline

Purpose

Contact