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Essex County Council - Provider Hub
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Mid and South Essex – Care Home Helpline

A team of experienced Pharmacy Technicians and Pharmacists are available to offer advice and support to answer your medication related enquiries. The Helpline and email response is available 7 days a week between the hours of 10am and 8pm. They are able to advise on queries such as:  

  • Guidance on medication administration and audits
  • Homely remedies and self-care
  • Support with queries
  • Ordering support including online ordering
  • Help with your medicine policies or procedures

Please click here for a flyer containing further information and the helpline contact details.