ECL’s one to one support services

ECL’s one to one support services, for people in Essex with a sight and/or hearing impairment, are person-centred and focused upon empowering those we work with to have choice, control and to live the life they want. 

The sensory service has a highly skilled and experienced team available to support individuals in a range of settings including in the home, in the community and in hospital.

• Help to attend health appointments – Free service (parking only to pay, unless you have a blue badge)

Contract support:
• Support with daily home tasks, such as assisting with your weekly food shop.
• Accessing facilities such as libraries, clubs and shops.
• Undertaking leisure activities, including walking in the park or visiting places of interest.
• Assistance with correspondence.
• Help and encouragement to revisit past or new interests.

How the service works:

• We will schedule a visit to better understand your needs and how we can assist you.
• A Trusted Assessor will write a tailored plan to ensure 
the best support for you.
• We will work with you to create a visit schedule that suits your needs.
• We will pair you with a Communicator Guide and review your requirements on a regular basis.

Please get in touch with our team through either:

Email: sightandcommguide@essexcares.org  or

Call: 07917 965838 and we will be happy to help.