Contacting us between Christmas and New Year (1)

The Contract Management inbox will be monitored until midday on 24 December. We will resume monitoring of the inbox 30 & 31 December, and then as normal from 2 January 2026.

For urgent out of hours enquiries please continue to contact the Emergency Duty Out of Hours Team on 0345 606 1212 or email eds@essex.gov.uk. Please be assured that we have colleagues on rota to be able to support you with urgent situations.

Service Placement Team Christmas to New Year - Please see below SPT Christmas and New Year opening between 25 December 2025 and 3 January 2026. SPT can be contacted by email service.placementteam@essex.gov.uk and phone: Residential – 03330139972 / Support Services – 03330139974. We would appreciate your support to respond quickly to referrals, assess quickly and admit or start asap. Thank you.

Christmas Day - Closed
Boxing Day - 10.00 - 16.00
December 27 - 10.00 - 16.00
December 28 - 10.00 - 16.00
December 29 - 10.00 - 16.00
December 30- Normal Hours
December 31 - Normal Hours
January 1 - 10.00 - 16.00
January 2 - Normal Hours
January 3 - Normal Hours

Provider Bulletin - Bulletins will resume Wednesday 7 January 2026. Please keep an eye on the Provider Hub for any updates between those dates. We may send a one-off bulletin should the need arise.