Welcome to the first edition of our new Digital Champions newsletter. This newsletter provides useful information to help with your day-to-day prescribing of Care Technology, informs you of news and updates, and offers tips and positive stories of Care Tec in action throughout Essex.
In this edition:
- Product Spotlight: Pivotell Vibratime Smart Watch
- Care TEC News
- Who is your Digital Champion?
- Monthly Ops Board
- Important Updates from Livity Life
- Case Study - Jean's Story
- Get in Touch and Key Contacts
Product Spotlight: Pivotell Vibratime Smart Watch
The Pivotell Vibratime Smart Watch is a silent, vibrating watch with the option to add a personalised message that scrolls across the screen at alarm time. It can have up to eight vibrating alarms set per day, each lasting 40 seconds.
Key Features:
- Medication Reminders: Customisable alerts to ensure you take the right medication at the right time.
- Health Monitoring: Track sleep patterns and daily activity levels for better wellness insights.
- Smart Notifications: Receive app notifications directly on your watch.
- User-Friendly Interface: Intuitive touchscreen display for easy navigation.
- Water-Resistant Design: Durable casing to withstand daily life, from workouts to rainy weather.
To order this watch, log on to Cares and find it in the Cognition and Memory section.
Carers Portal - New Area for 'Trust Documents'
Within the CARES portal, we've added a section called 'Trust Documents'. Here, you can find guides to help with ordering, referrals, product information, user guides, and case studies showing how products make a difference in people's lives. Access this section from the top left drop-down menu on the home screen.
Key Safe Installations
Although Essex hasn't supplied key safes for over a decade, our TEC Partners Carecall 24/7 can help. They can supply and fit a police-approved C500 keysafe anywhere in Essex for £75, paid by the service user. Contact Carecall 24/7 on 0300 303 2682 for installation.
Who’s Your Digital Champion?
Each area has its own digital champion. If you need assistance with an order or general advice, contact your digital champion directly. Find your digital champion in the 'Trust Documents' section within the CARES portal or on the Provider Hub.
Important Updates from Livity Life
TEC Room: Livity Life has opened a TEC room in their Chelmsford offices, showcasing the TEC available on the Cares online catalogue. Book a time slot to visit by emailing essex.tech@livitylife.co.uk.
New Starters: Welcome to Daniel Hall, our new Community Engagement Officer, and our soon-to-start Operations Manager. We've also increased our pool of Technicians for more daily installation slots.
Monthly Ops
We hold a Monthly Ops group meeting every four weeks on a Wednesday. The next meeting is on 26 March 2025 at 10:00am via Teams. Add the invite to your calendar using the provided link.
Case Study - Jean's Story
Jean, an 88-year-old woman living alone with dementia, had concerns about falls when out in the community. An OT referral led to the prescription of the ZinWatch, which allows alarm notifications at the touch of a button. Since using the ZinWatch, Jean's family has been able to respond quickly to falls, maintaining her independence and confidence.
Get in Touch
Thank you for reading our Care Tec Quarterly Newsletter. For future topics, email Livity Customer Services at essex.tech@livitylife.co.uk or call 0330 174 2868. For feedback, email tech@livitylife.co.uk.