COVID-19 Capacity Tracker

The government has mandated the collection of the following data through the Capacity Tracker on a monthly basis for the remainder of this financial year (up to and including March 2023):

• Care home bed vacancies and Home Care service users
• Workforce resourcing including absences
• Vaccination, COVID-19 and flu (seasonal)
• Visiting (care home) data

CQC registered providers will be required to update data by the 14 day of each month – or next working day – ensuring data is no more than a week out of date. 

Please note financial penalties may be imposed on providers who don’t complete this requirement.

You can find more information in this FAQ document.

COVID-19 vaccination data collection is part of the mandatory dataset of the Capacity Tracker for providers. Please ensure you provide this information in your submissions.

Who needs to update the tracker

Community providers* and Residential providers are expected to update the Capacity Tracker.

*Community providers included are: domiciliary care services, extra care housing schemes & supported living schemes.

Although the data is mandated to be provided monthly, we request your support to regularly update the tracker to ensure the rapid flow of data, which is so vital to support social care services. 

Accessing the tracker

The Capacity tracker is available at https://capacitytracker.com/.

If you have any questions you can call the official helpline at 0191 691 3729 or email:

• How to answer questions - Capacitytracker-guidance@dhsc.gov.uk 
• Technical issues - necsu.capacitytracker@nhs.net